Remote support

Download Team viewer

The company organizes outreach educational seminars for our client companies employees and experts in the fire safety systems field.

For online help in configuring and programming the "Rubezh" fire alarm system, technical support staff can connect to your computer using remote access.

FOR REMOTE ACCESS you need:

    • To provide Internet access on a computer to which a remote connection will be made.

    • You need to download and run the program "TeamViewer QuickSupport".

    • To call tech support by number 8-800-775-12-12 to fulfill the following application:

  • * - required fields

    • Run the program.

    • Provide technical support operator with your ID and password that is automatically generated after starting the program.

    • Confirm the request from the operator to connect to your computer. Without confirmation the access won’t be received.

Please note: the technical support operator will help you only if your company's security policy allows remote access to the computer.